1. The apartment can be occupied on the day of the arrival from 2PM and should be left before 11AM on the day of departure. When possible we are flexible with these times so please advise us of your requirements in advance.
2. We kindly ask all our guest to fill in our registration book upon arrival.
3. Please return all the keys received as agreed previously at the handover.
4. Please always lock the doors to your apartment, i.e. the street door, the apartment door and the security gate if available.
5. In case any apartment key would be lost you should inform us immediately; the necessary lock and key changes will be charged to you.
6. The apartment can be used only by our checked-in guests.
7. Please leave the apartment in the same general condition as you found it on arrival. Any damage caused during your stay must be compensated by you.
8. Should you face any problem with the apartment while your stay, please inform us immediately.
9. We accept no responsibility for your valuables left in the apartment.
10. Please take care of the cleanliness and tidiness of the apartment. At the check out please wash any used dishes and remove any rubbish, leaving the apartment in the same condition as you occupied it.
11. Pets are not allowed in the apartment, unless formerly agreed with us.
12. Smoking in the apartment is strictly forbidden.
13. This point is particularly important and no concessions will be made: Please pay respect to other residents of the house. Please close the doors carefully and silently, stay away from any behaviour that can disturb any residents particularly after 9PM. We reserve the right to cancel the service immediately with keeping the whole fee of the rental if we receive any valid complaints from other residents of the house.
14. We do not accept reservations of people who rent the apartments for illegal activities or to invite escorts during the stay.
15. We do not accept reservations for stag or hen parties, or of football supporters coming to European Championship matches. Thank you for your understanding.
16. There is a free WIFI access in the apartment.
17. The city tax not included in the total price.
18. The fee of the late night check-in service (after 9pm) costs 20 euros.