Vacation Rental, is a kind of lodging different from the B&B. In this case, the owner/manager gives all the apartment.
The owner/manager will give the keys needed.
Usually it's not included breakfast (but we include necessary for continental breakfast), and the guest can use the kitchen to prepare himself the meals.
Starting and final cleanings are included in the price and the change of towels and linens take place every 7 days.
Gas, water, electricity are included in the price .
The balance of the rental price has to be paid cash on arrival.
Credit card is requested as security deposit.
Price does not include: Rome Tourist Tax (Municipal Regulation Art. 14 paragraph, Decree of May 31, 2010, N78): 2,00 Euros per person per night (up to 10 nights). Children under 10 do not pay.
Time of the arrival: being the house for holidays little lodgings, managed by families, there is no a reception open 24 hours as in a hotel, so that the guest has to contact the owner (by phone or by e-mail) to communicate the time of arrival, at least 48 hours before the arrival, and fix check in time.
To go to the lodging reserved without having advised about time of arrival can cause long waiting.
This problem cannot be reason for a complaint or a refund.
Call the owner/manager as soon as you arrive at Rome airport, main transport terminal or as you drive into the city, to confirm check-in time.
Please notify the owner/manager if you are delayed.
The owner/manager will meet you at this arranged time, where the guest pays the remaining balance and get the keys.
Check-in time: standard* check in is from 14:00 to 20:00
Check-out: standard check-out by 10:00 a.m.
Late check in extra fee: € 10.00 after h.20:00; € 20.00 after h.22:00; € 30.00 after h.24:00; plus € 15.00 for each hour after h.01:00 a.m.
Late check out extra fee (50% of the night rate) from 10.00 a.m. up to 08.00 p.m. (on request - subjected to approval).
*Check-in before standard check-in time: sometimes other guests will be checking out of the apartment on the same day that you arrive. To allow for check-out and cleaning, it may not be possible to check-in before the standard check-in time.
Please call the owner/manager at least 48 hours before your arrival, to see whether it is possible.
If a check-in before standard check-in time is not possible, you may be permitted to leave your luggage and return at the normal check-in time, when the apartment will be ready for you.
Damages: any damage to the accommodations caused by the guest have to be refunded.
Cancellation policy: 21 days prior the arrival or the guest will loose the payment made in advance.
During your stay: the person signing the rental agreement (the client) is expected to ensure that his/her guests will respect the property and their neighbours. Should that person or his/her guests not behave responsibly and respectfully, the owner reserves the right to evict the client and his/her guests from the apartment; thereby forfeiting the client's right to any of compensation.
Unless otherwise agreed by the owner/manager, only the number of guests indicated by the client in the booking are authorised to use the apartment.
The apartment is cleaned prior to your arrival. On your departure, you are required to take out the rubbish and the apartment should be left in a reasonably clean condition.
